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Article: Analyses of the operational performance of Maternal and Child Health (MCH) services in Hong Kong

TitleAnalyses of the operational performance of Maternal and Child Health (MCH) services in Hong Kong
Authors
KeywordsCluster Analysis
Maternal And Child Health Service
Performance Indicator
Issue Date1999
Citation
Yugoslav Journal Of Operations Research, 1999, v. 9 n. 1, p. 59-73 How to Cite?
AbstractThis study is based on the 35 full-time Maternal and Child Health (MCH) centres in Hong Kong. Cluster analysis is first applied to produce homogeneous groups of MCH centres with a similar level of workload by using hierarchical clustering techniques, followed by a non-hierarchical clustering technique for verification. Based on the results from the clustering analyses, operational performance of the MCH centres is evaluated by using performance indicators (Pls) as it is useful to compare the performance of centres between and within clusters with similar workload statistics. The nurses' strength of different ranks are also taken into account for operational reasons. This study is helpful for the management in identifying areas in need of in-depth study and possible improvement.
Persistent Identifierhttp://hdl.handle.net/10722/156141
ISSN
2020 SCImago Journal Rankings: 0.221
References

 

DC FieldValueLanguage
dc.contributor.authorChu, SCKen_US
dc.contributor.authorHo, MPPen_US
dc.contributor.authorLee, KKYen_US
dc.date.accessioned2012-08-08T08:40:34Z-
dc.date.available2012-08-08T08:40:34Z-
dc.date.issued1999en_US
dc.identifier.citationYugoslav Journal Of Operations Research, 1999, v. 9 n. 1, p. 59-73en_US
dc.identifier.issn0354-0243en_US
dc.identifier.urihttp://hdl.handle.net/10722/156141-
dc.description.abstractThis study is based on the 35 full-time Maternal and Child Health (MCH) centres in Hong Kong. Cluster analysis is first applied to produce homogeneous groups of MCH centres with a similar level of workload by using hierarchical clustering techniques, followed by a non-hierarchical clustering technique for verification. Based on the results from the clustering analyses, operational performance of the MCH centres is evaluated by using performance indicators (Pls) as it is useful to compare the performance of centres between and within clusters with similar workload statistics. The nurses' strength of different ranks are also taken into account for operational reasons. This study is helpful for the management in identifying areas in need of in-depth study and possible improvement.en_US
dc.languageengen_US
dc.relation.ispartofYugoslav Journal of Operations Researchen_US
dc.subjectCluster Analysisen_US
dc.subjectMaternal And Child Health Serviceen_US
dc.subjectPerformance Indicatoren_US
dc.titleAnalyses of the operational performance of Maternal and Child Health (MCH) services in Hong Kongen_US
dc.typeArticleen_US
dc.identifier.emailChu, SCK:schu@hkucc.hku.hken_US
dc.identifier.authorityChu, SCK=rp00685en_US
dc.description.naturelink_to_subscribed_fulltexten_US
dc.identifier.scopuseid_2-s2.0-23444452591en_US
dc.identifier.hkuros46871-
dc.relation.referenceshttp://www.scopus.com/mlt/select.url?eid=2-s2.0-23444452591&selection=ref&src=s&origin=recordpageen_US
dc.identifier.volume9en_US
dc.identifier.issue1en_US
dc.identifier.spage59en_US
dc.identifier.epage73en_US
dc.publisher.placeSerbiaen_US
dc.identifier.scopusauthoridChu, SCK=7403619384en_US
dc.identifier.scopusauthoridHo, MPP=8921248500en_US
dc.identifier.scopusauthoridLee, KKY=7501511916en_US
dc.identifier.issnl0354-0243-

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