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Article: Examining the effects of malfunctioning personalized services on online users' distrust and behaviors

TitleExamining the effects of malfunctioning personalized services on online users' distrust and behaviors
Authors
Chau, PYKHo, SYHo, KKWYao, Y
KeywordsCompetence distrust
Experiment
Integrity distrust
Malfunctioning
Web personalization
Issue Date2013
Citation
Decision Support Systems, 2013, v. 56 n. 1, p. 180-191 How to Cite?
DOI: http://dx.doi.org/10.1016/j.dss.2013.05.023
Persistent Identifierhttp://hdl.handle.net/10722/201023
ISI Accession Number ID
WOS:000329005000019

 

DC FieldValueLanguage
dc.contributor.authorChau, PYKen_US
dc.contributor.authorHo, SYen_US
dc.contributor.authorHo, KKWen_US
dc.contributor.authorYao, Yen_US
dc.date.accessioned2014-08-21T07:10:14Z-
dc.date.available2014-08-21T07:10:14Z-
dc.date.issued2013en_US
dc.identifier.citationDecision Support Systems, 2013, v. 56 n. 1, p. 180-191en_US
dc.identifier.urihttp://hdl.handle.net/10722/201023-
dc.languageengen_US
dc.relation.ispartofDecision Support Systemsen_US
dc.subjectCompetence distrust-
dc.subjectExperiment-
dc.subjectIntegrity distrust-
dc.subjectMalfunctioning-
dc.subjectWeb personalization-
dc.titleExamining the effects of malfunctioning personalized services on online users' distrust and behaviorsen_US
dc.typeArticleen_US
dc.identifier.emailChau, PYK: pchau@business.hku.hken_US
dc.identifier.emailYao, Y: hyyao@graduate.hku.hken_US
dc.identifier.authorityChau, PYK=rp01052en_US
dc.identifier.doi10.1016/j.dss.2013.05.023-
dc.identifier.scopuseid_2-s2.0-84889092536-
dc.identifier.hkuros233800en_US
dc.identifier.volume56en_US
dc.identifier.issue1en_US
dc.identifier.spage180en_US
dc.identifier.epage191en_US
dc.identifier.isiWOS:000329005000019-

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