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Conference Paper: Parametric Forecasting and Stochastic Programming Models for Call-center Workforce Scheduling
Title | Parametric Forecasting and Stochastic Programming Models for Call-center Workforce Scheduling |
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Authors | |
Issue Date | 2016 |
Citation | Informs International Conference, Waikoloa Village, HI, 12-15 June 2016 How to Cite? |
Description | SC18 Business Analytics - Invited: Big Data Analytics - Invited Session - no. 3 |
Persistent Identifier | http://hdl.handle.net/10722/252760 |
DC Field | Value | Language |
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dc.contributor.author | Shen, H | - |
dc.date.accessioned | 2018-05-03T08:54:56Z | - |
dc.date.available | 2018-05-03T08:54:56Z | - |
dc.date.issued | 2016 | - |
dc.identifier.citation | Informs International Conference, Waikoloa Village, HI, 12-15 June 2016 | - |
dc.identifier.uri | http://hdl.handle.net/10722/252760 | - |
dc.description | SC18 Business Analytics - Invited: Big Data Analytics - Invited Session - no. 3 | - |
dc.language | eng | - |
dc.relation.ispartof | Informs International Conference | - |
dc.title | Parametric Forecasting and Stochastic Programming Models for Call-center Workforce Scheduling | - |
dc.type | Conference_Paper | - |
dc.identifier.email | Shen, H: haipeng@hku.hk | - |
dc.identifier.authority | Shen, H=rp02082 | - |
dc.identifier.hkuros | 265422 | - |
dc.publisher.place | Waikoloa Village, United States | - |