The dilemma of being a police auxiliary: an Australian case study of police liaison officers

Abstract

Public police agencies have aimed to improve their community liaison role through the establishment of police auxiliaries. These ‘quasi’ police positions form part of a broader police reform agenda focused on engaging racially and ethnically diverse communities. One example of this trend in Australia has been the emergence of Police Liaison Officers (PLOs). This article draws on research into a PLO programme in the Australian state of Queensland in order to explore the problems and dilemmas that can beset liaison officer programmes. It highlights the conflicts and problems that can arise from ambiguities inherent in the PLO role. These can be particularly pronounced for police auxiliaries who are of an ethnic/racial background. Implications for police policy and practice are identified.