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postgraduate thesis: An evaluation of customer relationship management system in relations to service quality at commercial buildings in Hong Kong

TitleAn evaluation of customer relationship management system in relations to service quality at commercial buildings in Hong Kong
Authors
Chiu, Brian趙子洋
Issue Date2013
PublisherThe University of Hong Kong (Pokfulam, Hong Kong)
Citation
Chiu, B. [趙子洋]. (2013). An evaluation of customer relationship management system in relations to service quality at commercial buildings in Hong Kong. (Thesis). University of Hong Kong, Pokfulam, Hong Kong SAR. Retrieved from http://dx.doi.org/10.5353/th_b5118451
DegreeMaster of Housing Management
SubjectCustomer relations - China - Hong Kong - Management
Commercial buildings - China - Hong Kong - Management
Dept/ProgramHousing Management
Persistent Identifierhttp://hdl.handle.net/10722/194917
HKU Library Item IDb5118451

 

DC FieldValueLanguage
dc.contributor.authorChiu, Brian-
dc.contributor.author趙子洋-
dc.date.accessioned2014-02-20T23:11:09Z-
dc.date.available2014-02-20T23:11:09Z-
dc.date.issued2013-
dc.identifier.citationChiu, B. [趙子洋]. (2013). An evaluation of customer relationship management system in relations to service quality at commercial buildings in Hong Kong. (Thesis). University of Hong Kong, Pokfulam, Hong Kong SAR. Retrieved from http://dx.doi.org/10.5353/th_b5118451-
dc.identifier.urihttp://hdl.handle.net/10722/194917-
dc.languageeng-
dc.publisherThe University of Hong Kong (Pokfulam, Hong Kong)-
dc.relation.ispartofHKU Theses Online (HKUTO)-
dc.rightsThis work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.-
dc.rightsThe author retains all proprietary rights, (such as patent rights) and the right to use in future works.-
dc.subject.lcshCustomer relations - China - Hong Kong - Management-
dc.subject.lcshCommercial buildings - China - Hong Kong - Management-
dc.titleAn evaluation of customer relationship management system in relations to service quality at commercial buildings in Hong Kong-
dc.typePG_Thesis-
dc.identifier.hkulb5118451-
dc.description.thesisnameMaster of Housing Management-
dc.description.thesislevelMaster-
dc.description.thesisdisciplineHousing Management-
dc.description.naturepublished_or_final_version-
dc.identifier.doi10.5353/th_b5118451-
dc.date.hkucongregation2013-
dc.identifier.mmsid991036001969703414-

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