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Article: The Effect of Competition Intensity and Competition Type on the Use of Customer Satisfaction Measures in Executive Annual Bonus Contracts

TitleThe Effect of Competition Intensity and Competition Type on the Use of Customer Satisfaction Measures in Executive Annual Bonus Contracts
Authors
Chen, CXMatsumura, EMShin, JYWu, SYC
KeywordsCompetition
Customer satisfaction
Managerial incentives
Nonfinancial performance measures
Issue Date2015
PublisherAmerican Accounting Association. The Journal's web site is located at http://aaapubs.aip.org/accr/
Citation
The Accounting Review, 2015, v. 90 n. 1, p. 229-263 How to Cite?
DOI: http://dx.doi.org/10.2308/accr-50870
Persistent Identifierhttp://hdl.handle.net/10722/214706
ISSN
0001-4826
2021 Impact Factor: 5.182
2020 SCImago Journal Rankings: 5.678
ISI Accession Number ID
WOS:000348622500009

 

DC FieldValueLanguage
dc.contributor.authorChen, CX-
dc.contributor.authorMatsumura, EM-
dc.contributor.authorShin, JY-
dc.contributor.authorWu, SYC-
dc.date.accessioned2015-08-21T11:52:13Z-
dc.date.available2015-08-21T11:52:13Z-
dc.date.issued2015-
dc.identifier.citationThe Accounting Review, 2015, v. 90 n. 1, p. 229-263-
dc.identifier.issn0001-4826-
dc.identifier.urihttp://hdl.handle.net/10722/214706-
dc.languageeng-
dc.publisherAmerican Accounting Association. The Journal's web site is located at http://aaapubs.aip.org/accr/-
dc.relation.ispartofThe Accounting Review-
dc.subjectCompetition-
dc.subjectCustomer satisfaction-
dc.subjectManagerial incentives-
dc.subjectNonfinancial performance measures-
dc.titleThe Effect of Competition Intensity and Competition Type on the Use of Customer Satisfaction Measures in Executive Annual Bonus Contracts-
dc.typeArticle-
dc.identifier.emailWu, SYC: sycwu@hku.hk-
dc.identifier.authorityWu, SYC=rp01617-
dc.identifier.doi10.2308/accr-50870-
dc.identifier.scopuseid_2-s2.0-84928790625-
dc.identifier.hkuros247199-
dc.identifier.volume90-
dc.identifier.issue1-
dc.identifier.spage229-
dc.identifier.epage263-
dc.identifier.isiWOS:000348622500009-
dc.publisher.placeUnited States-
dc.identifier.issnl0001-4826-

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