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Book Chapter: Service Encounters in Service Marketing Research
Title | Service Encounters in Service Marketing Research |
---|---|
Authors | |
Issue Date | 2014 |
Publisher | Edward Elgar Publishing Ltd |
Citation | Service Encounters in Service Marketing Research. In Rust, RT & Huang, MH (Eds.), Handbook of Service Marketing Research, p. 221-243. Cheltenham: Edward Elgar Publishing Ltd, 2014 How to Cite? |
Persistent Identifier | http://hdl.handle.net/10722/215942 |
ISBN |
DC Field | Value | Language |
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dc.contributor.author | Bitner, MJ | - |
dc.contributor.author | Wang, SH | - |
dc.date.accessioned | 2015-08-21T13:45:18Z | - |
dc.date.available | 2015-08-21T13:45:18Z | - |
dc.date.issued | 2014 | - |
dc.identifier.citation | Service Encounters in Service Marketing Research. In Rust, RT & Huang, MH (Eds.), Handbook of Service Marketing Research, p. 221-243. Cheltenham: Edward Elgar Publishing Ltd, 2014 | - |
dc.identifier.isbn | 9780857938848 | - |
dc.identifier.uri | http://hdl.handle.net/10722/215942 | - |
dc.language | eng | - |
dc.publisher | Edward Elgar Publishing Ltd | - |
dc.relation.ispartof | Handbook of Service Marketing Research | - |
dc.title | Service Encounters in Service Marketing Research | - |
dc.type | Book_Chapter | - |
dc.identifier.email | Wang, SH: helensw@hku.hk | - |
dc.identifier.authority | Wang, SH=rp01798 | - |
dc.identifier.hkuros | 246020 | - |
dc.identifier.spage | 221 | - |
dc.identifier.epage | 243 | - |
dc.publisher.place | Cheltenham | - |