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Article: Can Peers' Ethical and Transformational Leadership Improve Coworkers' Service Quality? A Latent Growth Analysis.

TitleCan Peers' Ethical and Transformational Leadership Improve Coworkers' Service Quality? A Latent Growth Analysis.
Authors
Schaubroeck, JLam, SSKPeng, A
KeywordsCustomer service
Ethical leadership
Peer leadership
Transformational leadership
Issue Date2016
PublisherAcademic Press. The Journal's web site is located at http://www.elsevier.com/locate/obhdp
Citation
Organizational Behavior and Human Decision Processes, 2016, v. 133, p. 45-58 How to Cite?
DOI: http://dx.doi.org/10.1016/j.obhdp.2016.02.002
Persistent Identifierhttp://hdl.handle.net/10722/232105
ISSN
0749-5978
2023 Impact Factor: 3.4
2023 SCImago Journal Rankings: 3.119
ISI Accession Number ID
WOS:000373548000004

 

DC FieldValueLanguage
dc.contributor.authorSchaubroeck, J-
dc.contributor.authorLam, SSK-
dc.contributor.authorPeng, A-
dc.date.accessioned2016-09-20T05:27:45Z-
dc.date.available2016-09-20T05:27:45Z-
dc.date.issued2016-
dc.identifier.citationOrganizational Behavior and Human Decision Processes, 2016, v. 133, p. 45-58-
dc.identifier.issn0749-5978-
dc.identifier.urihttp://hdl.handle.net/10722/232105-
dc.languageeng-
dc.publisherAcademic Press. The Journal's web site is located at http://www.elsevier.com/locate/obhdp-
dc.relation.ispartofOrganizational Behavior and Human Decision Processes-
dc.rightsPosting accepted manuscript (postprint): © <year>. This manuscript version is made available under the CC-BY-NC-ND 4.0 license http://creativecommons.org/licenses/by-nc-nd/4.0/-
dc.subjectCustomer service-
dc.subjectEthical leadership-
dc.subjectPeer leadership-
dc.subjectTransformational leadership-
dc.titleCan Peers' Ethical and Transformational Leadership Improve Coworkers' Service Quality? A Latent Growth Analysis.-
dc.typeArticle-
dc.identifier.emailLam, SSK: simonlam@hku.hk-
dc.identifier.authorityLam, SSK=rp01071-
dc.identifier.doi10.1016/j.obhdp.2016.02.002-
dc.identifier.scopuseid_2-s2.0-84958279757-
dc.identifier.hkuros264351-
dc.identifier.volume133-
dc.identifier.spage45-
dc.identifier.epage58-
dc.identifier.isiWOS:000373548000004-
dc.publisher.placeUnited States-
dc.identifier.issnl0749-5978-

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