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Article: Proposing the multimotive information systems continuance model (MISC) to better explain end-user system evaluations and continuance intentions
Title | Proposing the multimotive information systems continuance model (MISC) to better explain end-user system evaluations and continuance intentions |
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Authors | |
Keywords | Ease of Use Disconfirmation Design-Expectations Fit Design Aesthetics Continuance User Beliefs Utilitarian Systems Usefulness Satisfaction Intrinsic Motivations Hedonic Motivations Hedonics Gaming Extrinsic Motivations Expectations |
Issue Date | 2015 |
Citation | Journal of the Association of Information Systems, 2015, v. 16, n. 7, p. 515-579 How to Cite? |
Abstract | © 2015 Association for Information Systems. All rights reserved.To ensure that users want to continue using a system, information system designers must consider the influence of users’ intrinsic motivations in addition to commonly studied extrinsic motivations. In an attempt to address this need, several studies have extended models of extrinsic motivation to include intrinsic variables. However, these studies largely downplay the role of users’ intrinsic motivations in predicting system use and how this role differs from that of extrinsic motivation. The role of met and unmet expectations related to system use is often excluded from extant models, and their function as cocreators in user evaluations has not been sufficiently explained. Even though expectations are a firmly established consequence of motivations and an antecedent of interaction evaluations, this area remains understudied. Our paper addresses these gaps by developing and testing a comprehensive model—the multimotive information systems continuance model (MISC)—that (1) explains more accurately and thoroughly the roles of intrinsic and extrinsic motivations, (2) explains how the fulfillment of intrinsic and extrinsic motivations affects systems-use outcome variables differently through met expectations, and (3) accounts for the effects of key design constructs. |
Persistent Identifier | http://hdl.handle.net/10722/233856 |
ISSN | 2023 Impact Factor: 7.0 2023 SCImago Journal Rankings: 2.302 |
DC Field | Value | Language |
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dc.contributor.author | Lowry, Paul Benjamin | - |
dc.contributor.author | Gaskin, James Eric | - |
dc.contributor.author | Moody, Gregory D. | - |
dc.date.accessioned | 2016-09-27T07:21:49Z | - |
dc.date.available | 2016-09-27T07:21:49Z | - |
dc.date.issued | 2015 | - |
dc.identifier.citation | Journal of the Association of Information Systems, 2015, v. 16, n. 7, p. 515-579 | - |
dc.identifier.issn | 1536-9323 | - |
dc.identifier.uri | http://hdl.handle.net/10722/233856 | - |
dc.description.abstract | © 2015 Association for Information Systems. All rights reserved.To ensure that users want to continue using a system, information system designers must consider the influence of users’ intrinsic motivations in addition to commonly studied extrinsic motivations. In an attempt to address this need, several studies have extended models of extrinsic motivation to include intrinsic variables. However, these studies largely downplay the role of users’ intrinsic motivations in predicting system use and how this role differs from that of extrinsic motivation. The role of met and unmet expectations related to system use is often excluded from extant models, and their function as cocreators in user evaluations has not been sufficiently explained. Even though expectations are a firmly established consequence of motivations and an antecedent of interaction evaluations, this area remains understudied. Our paper addresses these gaps by developing and testing a comprehensive model—the multimotive information systems continuance model (MISC)—that (1) explains more accurately and thoroughly the roles of intrinsic and extrinsic motivations, (2) explains how the fulfillment of intrinsic and extrinsic motivations affects systems-use outcome variables differently through met expectations, and (3) accounts for the effects of key design constructs. | - |
dc.language | eng | - |
dc.relation.ispartof | Journal of the Association of Information Systems | - |
dc.subject | Ease of Use | - |
dc.subject | Disconfirmation | - |
dc.subject | Design-Expectations Fit | - |
dc.subject | Design Aesthetics | - |
dc.subject | Continuance | - |
dc.subject | User Beliefs | - |
dc.subject | Utilitarian Systems | - |
dc.subject | Usefulness | - |
dc.subject | Satisfaction | - |
dc.subject | Intrinsic Motivations | - |
dc.subject | Hedonic Motivations | - |
dc.subject | Hedonics | - |
dc.subject | Gaming | - |
dc.subject | Extrinsic Motivations | - |
dc.subject | Expectations | - |
dc.title | Proposing the multimotive information systems continuance model (MISC) to better explain end-user system evaluations and continuance intentions | - |
dc.type | Article | - |
dc.description.nature | link_to_subscribed_fulltext | - |
dc.identifier.scopus | eid_2-s2.0-84939128272 | - |
dc.identifier.volume | 16 | - |
dc.identifier.issue | 7 | - |
dc.identifier.spage | 515 | - |
dc.identifier.epage | 579 | - |
dc.identifier.eissn | 1558-3457 | - |
dc.identifier.issnl | 1536-9323 | - |