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- Publisher Website: 10.1177/0956797617730595
- Scopus: eid_2-s2.0-85042125039
- PMID: 29240519
- WOS: WOS:000425042900001
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Article: Don't Want to Look Dumb? The Role of Theories of Intelligence and Humanlike Features in Online Help Seeking
Title | Don't Want to Look Dumb? The Role of Theories of Intelligence and Humanlike Features in Online Help Seeking |
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Authors | |
Keywords | anthropomorphism help seeking online learning open data open materials |
Issue Date | 2017 |
Publisher | Sage Publications, Inc. The Journal's web site is located at http://pss.sagepub.com |
Citation | Psychological Science, 2017 How to Cite? |
Abstract | Numerous studies have shown that individuals' help-seeking behavior increases when a computerized helper is endowed with humanlike features in nonachievement contexts. In contrast, the current research suggests that anthropomorphic helpers are not universally conducive to help-seeking behavior in contexts of achievement, particularly among individuals who construe help seeking as a display of incompetence (i.e., entity theorists). Study 1 demonstrated that when entity theorists received help from an anthropomorphized (vs. a nonanthropomorphized) helper, they were more concerned about negative judgments from other people, whereas incremental theorists were not affected by anthropomorphic features. Study 2 showed that when help was provided by an anthropomorphized (vs. a nonanthropomorphized) helper, entity theorists were less likely to seek help, even at the cost of lower performance. In contrast, incremental theorists' help-seeking behavior and task performance were not affected by anthropomorphism. This research deepens the current understanding of the role of anthropomorphic computerized helpers in online learning contexts. |
Persistent Identifier | http://hdl.handle.net/10722/243224 |
ISSN | 2023 Impact Factor: 4.8 2023 SCImago Journal Rankings: 2.735 |
ISI Accession Number ID |
DC Field | Value | Language |
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dc.contributor.author | Kim, S | - |
dc.contributor.author | Zhang, K | - |
dc.contributor.author | Park, D | - |
dc.date.accessioned | 2017-08-25T02:51:52Z | - |
dc.date.available | 2017-08-25T02:51:52Z | - |
dc.date.issued | 2017 | - |
dc.identifier.citation | Psychological Science, 2017 | - |
dc.identifier.issn | 0956-7976 | - |
dc.identifier.uri | http://hdl.handle.net/10722/243224 | - |
dc.description.abstract | Numerous studies have shown that individuals' help-seeking behavior increases when a computerized helper is endowed with humanlike features in nonachievement contexts. In contrast, the current research suggests that anthropomorphic helpers are not universally conducive to help-seeking behavior in contexts of achievement, particularly among individuals who construe help seeking as a display of incompetence (i.e., entity theorists). Study 1 demonstrated that when entity theorists received help from an anthropomorphized (vs. a nonanthropomorphized) helper, they were more concerned about negative judgments from other people, whereas incremental theorists were not affected by anthropomorphic features. Study 2 showed that when help was provided by an anthropomorphized (vs. a nonanthropomorphized) helper, entity theorists were less likely to seek help, even at the cost of lower performance. In contrast, incremental theorists' help-seeking behavior and task performance were not affected by anthropomorphism. This research deepens the current understanding of the role of anthropomorphic computerized helpers in online learning contexts. | - |
dc.language | eng | - |
dc.publisher | Sage Publications, Inc. The Journal's web site is located at http://pss.sagepub.com | - |
dc.relation.ispartof | Psychological Science | - |
dc.rights | Psychological Science. Copyright © Sage Publications, Inc. | - |
dc.subject | anthropomorphism | - |
dc.subject | help seeking | - |
dc.subject | online learning | - |
dc.subject | open data | - |
dc.subject | open materials | - |
dc.title | Don't Want to Look Dumb? The Role of Theories of Intelligence and Humanlike Features in Online Help Seeking | - |
dc.type | Article | - |
dc.identifier.email | Kim, S: sarakim@hku.hk | - |
dc.identifier.authority | Kim, S=rp01613 | - |
dc.identifier.doi | 10.1177/0956797617730595 | - |
dc.identifier.pmid | 29240519 | - |
dc.identifier.scopus | eid_2-s2.0-85042125039 | - |
dc.identifier.hkuros | 275118 | - |
dc.identifier.isi | WOS:000425042900001 | - |
dc.publisher.place | United Kingdom | - |
dc.identifier.issnl | 0956-7976 | - |