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Book Chapter: Public Management for Social Equity in the AI Era: A Global Analysis of National Strategies

TitlePublic Management for Social Equity in the AI Era: A Global Analysis of National Strategies
Authors
Issue Date28-May-2024
PublisherRoutledge
Abstract

This timely study examines the role of public management in protecting social equity from emerging artificial intelligence (AI) technologies. The authors measured the readiness and preparedness of AI strategies in North America, Europe, and Asia using intergovernmental policy data on AI-specific issues. The study uses qualitative content analysis to identify discourse related to AI-public management and social equity in policy documents. The authors conclude that public managers will need to develop strategies to incorporate AI into human services practices. They also advocate for training public employees to use AI to augment their services.


Persistent Identifierhttp://hdl.handle.net/10722/352050

 

DC FieldValueLanguage
dc.contributor.authorWong, Wilson-
dc.contributor.authorWong, Tony-
dc.contributor.authorLo, Man Fung-
dc.date.accessioned2024-12-12T00:35:16Z-
dc.date.available2024-12-12T00:35:16Z-
dc.date.issued2024-05-28-
dc.identifier.urihttp://hdl.handle.net/10722/352050-
dc.description.abstract<p>This timely study examines the role of public management in protecting social equity from emerging artificial intelligence (AI) technologies. The authors measured the readiness and preparedness of AI strategies in North America, Europe, and Asia using intergovernmental policy data on AI-specific issues. The study uses qualitative content analysis to identify discourse related to AI-public management and social equity in policy documents. The authors conclude that public managers will need to develop strategies to incorporate AI into human services practices. They also advocate for training public employees to use AI to augment their services.</p>-
dc.languageeng-
dc.publisherRoutledge-
dc.relation.ispartofSocial Equity and Public Management Theory: A Global Outlook-
dc.titlePublic Management for Social Equity in the AI Era: A Global Analysis of National Strategies-
dc.typeBook_Chapter-
dc.identifier.doi10.4324/9781032694658-
dc.identifier.eisbn9781032694658-

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