An IS Research Agenda on Large Language Models: Development, Applications, and Impacts on Business and Management

Abstract

Large language models have been advancing very rapidly and are making substantial impacts on all areas of business and management. We review the development of large language models and their applications in business and management, and identify the major issues and challenges faced by both practitioners and researchers. Based on our review, we propose an agenda for information systems researchers on large language models and discuss some of the potential directions for future research. Lastly, we present the articles in the special issue as exemplary research on large language models and discuss their implications.