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postgraduate thesis: Service quality: a strategic issue for an international terminal operator in southeast Asia to maintain itsleading position as the best container terminal operator in HongKong
Title | Service quality: a strategic issue for an international terminal operator in southeast Asia to maintain itsleading position as the best container terminal operator in HongKong |
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Authors | |
Issue Date | 1996 |
Publisher | The University of Hong Kong (Pokfulam, Hong Kong) |
Citation | Chan, K. H. [陳國順]. (1996). Service quality : a strategic issue for an international terminal operator in southeast Asia to maintain its leading position as the best container terminal operator in Hong Kong. (Thesis). University of Hong Kong, Pokfulam, Hong Kong SAR. Retrieved from http://dx.doi.org/10.5353/th_b3126696 |
Degree | Master of Business Administration |
Subject | Container industry - China - Hong Kong - Quality control. Containerization. Container industry - Quality control - Case studies. |
Dept/Program | Business Administration |
Persistent Identifier | http://hdl.handle.net/10722/38106 |
HKU Library Item ID | b3126696 |
DC Field | Value | Language |
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dc.contributor.author | Chan, Kwok-shun, Henry. | - |
dc.contributor.author | 陳國順. | - |
dc.date.issued | 1996 | - |
dc.identifier.citation | Chan, K. H. [陳國順]. (1996). Service quality : a strategic issue for an international terminal operator in southeast Asia to maintain its leading position as the best container terminal operator in Hong Kong. (Thesis). University of Hong Kong, Pokfulam, Hong Kong SAR. Retrieved from http://dx.doi.org/10.5353/th_b3126696 | - |
dc.identifier.uri | http://hdl.handle.net/10722/38106 | - |
dc.language | eng | - |
dc.publisher | The University of Hong Kong (Pokfulam, Hong Kong) | - |
dc.relation.ispartof | HKU Theses Online (HKUTO) | - |
dc.rights | The author retains all proprietary rights, (such as patent rights) and the right to use in future works. | - |
dc.rights | This work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License. | - |
dc.source.uri | http://hub.hku.hk/bib/B31266964 | - |
dc.subject.lcsh | Container industry - China - Hong Kong - Quality control. | - |
dc.subject.lcsh | Containerization. | - |
dc.subject.lcsh | Container industry - Quality control - Case studies. | - |
dc.title | Service quality: a strategic issue for an international terminal operator in southeast Asia to maintain itsleading position as the best container terminal operator in HongKong | - |
dc.type | PG_Thesis | - |
dc.identifier.hkul | b3126696 | - |
dc.description.thesisname | Master of Business Administration | - |
dc.description.thesislevel | Master | - |
dc.description.thesisdiscipline | Business Administration | - |
dc.description.nature | published_or_final_version | - |
dc.identifier.doi | 10.5353/th_b3126696 | - |
dc.date.hkucongregation | 1996 | - |
dc.identifier.mmsid | 991012662869703414 | - |