Demystifying stakeholders' commitment and its impacts on construction projects

Abstract

Construction projects are typified by the involvement of a number of participants. Each project team member has his/own expertise, and would contribute towards the success of the project. However, since their inputs are often interdependent, conflicts may arise in some circumstances. This is particularly evidenced when they are working within limited resources in terms of time and budget. One cannot expect a project team to attain the necessary synergy when common goals are not being visualized or observed. To improve the implementation performance of construction projects, it is necessary to investigate the goal commitment amongst temporary project team members. This research study aims to investigate the impacts of commitment amongst major project stakeholders. The results indicate that high affective commitment induces high performance and satisfaction, while the continuous commitment provokes intention to quit. © 2004 Taylor and Francis Ltd.