Learning to innovate in construction: A case study

Abstract

In the UK, recent changes in the economy, procurement routes and supply chain mechanisms have rendered it crucial for the UK construction industry to find new more efficient ways to deliver its services. There has been a realisation that the promotion of innovation and innovative thinking across the supply chain can offer the clients and service providers key benefits in terms of adaptability, financial growth and improved service delivery. This paper attempts to highlight the benefits of innovation and how organisations can promote innovation and innovative thinking. It presents a case study based on the measures taken by a leading service provider to promote innovation and innovative thinking with an aim to improve processes and service delivery across the supply chain. This case exemplar offers transferable learning opportunities for other construction firms seeking to promote innovation throughout their supply chains.