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- Publisher Website: 10.1016/j.pragma.2006.11.016
- Scopus: eid_2-s2.0-33847174941
- WOS: WOS:000245648700005
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Article: Being (im)polite in New Zealand workplaces: Māori and Pākehā leaders
Title | Being (im)polite in New Zealand workplaces: Māori and Pākehā leaders |
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Authors | |
Keywords | Cross-cultural interaction Ethnicity Humour Leadership Workplace discourse |
Issue Date | 2007 |
Publisher | Elsevier BV. The Journal's web site is located at http://www.elsevier.com/locate/pragma |
Citation | Journal of Pragmatics, 2007, v. 39 n. 4, p. 712-729 How to Cite? |
Abstract | This paper investigates the ways in which leaders in ethnically diverse workplaces in New Zealand construct themselves as effective leaders in interaction with subordinates, whilst also taking account of the politeness norms of their specific workplaces. Case studies of two leaders, one from a Pākehā and one from a Māori workplace, illustrate that shared ethnic values and attitudes impact on the behaviour of all members of the leaders’ communities of practice. The analysis of meeting openings and the use of contestive humour demonstrate that what is considered appropriate behaviour in one organisational context, and what is perceived as constituting polite behaviour by group members, may be considered inappropriate and even impolite by members of another organisation. By behaving in ways that are in accordance with the norms developed in their ‘ethnicised’ communities of practice, leaders and other organisational members reinforce, maintain and shape these politeness norms. |
Persistent Identifier | http://hdl.handle.net/10722/223793 |
ISSN | 2023 Impact Factor: 1.8 2023 SCImago Journal Rankings: 1.105 |
ISI Accession Number ID |
DC Field | Value | Language |
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dc.contributor.author | Schnurr, S | - |
dc.contributor.author | Marra, M | - |
dc.contributor.author | Holmes, J | - |
dc.date.accessioned | 2016-03-17T03:53:20Z | - |
dc.date.available | 2016-03-17T03:53:20Z | - |
dc.date.issued | 2007 | - |
dc.identifier.citation | Journal of Pragmatics, 2007, v. 39 n. 4, p. 712-729 | - |
dc.identifier.issn | 0378-2166 | - |
dc.identifier.uri | http://hdl.handle.net/10722/223793 | - |
dc.description.abstract | This paper investigates the ways in which leaders in ethnically diverse workplaces in New Zealand construct themselves as effective leaders in interaction with subordinates, whilst also taking account of the politeness norms of their specific workplaces. Case studies of two leaders, one from a Pākehā and one from a Māori workplace, illustrate that shared ethnic values and attitudes impact on the behaviour of all members of the leaders’ communities of practice. The analysis of meeting openings and the use of contestive humour demonstrate that what is considered appropriate behaviour in one organisational context, and what is perceived as constituting polite behaviour by group members, may be considered inappropriate and even impolite by members of another organisation. By behaving in ways that are in accordance with the norms developed in their ‘ethnicised’ communities of practice, leaders and other organisational members reinforce, maintain and shape these politeness norms. | - |
dc.language | eng | - |
dc.publisher | Elsevier BV. The Journal's web site is located at http://www.elsevier.com/locate/pragma | - |
dc.relation.ispartof | Journal of Pragmatics | - |
dc.subject | Cross-cultural interaction | - |
dc.subject | Ethnicity | - |
dc.subject | Humour | - |
dc.subject | Leadership | - |
dc.subject | Workplace discourse | - |
dc.title | Being (im)polite in New Zealand workplaces: Māori and Pākehā leaders | - |
dc.type | Article | - |
dc.identifier.email | Schnurr, S: sschnurr@hkucc.hku.hk | - |
dc.identifier.doi | 10.1016/j.pragma.2006.11.016 | - |
dc.identifier.scopus | eid_2-s2.0-33847174941 | - |
dc.identifier.hkuros | 140505 | - |
dc.identifier.volume | 39 | - |
dc.identifier.issue | 4 | - |
dc.identifier.spage | 712 | - |
dc.identifier.epage | 729 | - |
dc.identifier.isi | WOS:000245648700005 | - |
dc.publisher.place | Netherlands | - |
dc.identifier.issnl | 0378-2166 | - |