A novice-expert comparison in information search

Abstract

In the age of Google, it is commonly believed that university students, especially those at postgraduate level, should have attained enough information searching skills to support their studies. However, recent researches have found that the information literacy level of quite a few postgraduate students is, in fact, far from satisfactory. One possible way for information search specialists to help students effectively search information is to use a novice-expert comparison to examine the differences between novices and experts in information search. The aim of this study is to uncover some of the major differences in the search query statements and information search strategies between eight doctoral students (novice searchers) and an expert information literacy professional. Preliminary findings show that conspicuous differences do exist in the complexity of the formulation of query statements, choice of keywords, use of operators between the novice and the expert searchers.