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Conference Paper: Cross-Cultural Communication Skills Training For Migrant Professionals In Australia: Challenges Facing Overseas-trained Health Professionals
Title | Cross-Cultural Communication Skills Training For Migrant Professionals In Australia: Challenges Facing Overseas-trained Health Professionals |
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Authors | |
Issue Date | 2011 |
Publisher | Faculty of Education and Social Work, University of Sydney. |
Citation | International Conference on Multiculturalism: Perspectives From Australia, Canada & China, Sydney, Australia, 21-22 November 2011. In the Program of the International Conference on Multiculturalism: Perspectives From Australia, 2011, p. 27 How to Cite? |
Abstract | In the last decade, there has been a shortage of health
professionals in Australia, most notably in regional and rural
areas. To meet this need, the government has introduced
a number of incentive schemes, such as the Rural Health
Workforce Strategy (RHWS). Under the RHWS, overseastrained
doctors are given incentives to work in remote
areas of the country. However, without proper support in
the form of training in cross-cultural communication skills,
doctors from another culture with a non-English speaking
background are likely to face difficulties when practising in a
multicultural society such as Australia, and these problems
may be more acute in regional and rural areas.
In this presentation, I report on the findings of a study which
explores the challenges to migrant health professionals from
a non-English speaking background when working in the
healthcare profession in Australia. I focus in particular on
the language and communication issues arising from their
multicultural working environment and explore the effects of
the Occupational English Test (OET), which for the purpose
of registration overseas-trained doctors must pass if they
do not sit for the IELTS. The data for the study include
interviews with teachers and students on an English course
preparing migrant health professionals for the OET and with
Australian doctors-in-training who added the perspectives
of local health professionals. Other sources of data include
government policy documents, information pertaining to
the OET and English language teaching materials for health
professionals. I compare the language and communication
needs as perceived by the different groups of informants
and discuss the way in which the OET has enhanced or
impeded the teaching and learning of the language and
communication skills required for healthcare practice in a
multicultural society. Finally, I review the implications of the
findings for the cross-cultural communication training of
migrant health professionals. |
Description | Parallel Session 6: Language/Education |
Persistent Identifier | http://hdl.handle.net/10722/166388 |
DC Field | Value | Language |
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dc.contributor.author | Chan, CSC | en_US |
dc.date.accessioned | 2012-09-20T08:33:43Z | - |
dc.date.available | 2012-09-20T08:33:43Z | - |
dc.date.issued | 2011 | en_US |
dc.identifier.citation | International Conference on Multiculturalism: Perspectives From Australia, Canada & China, Sydney, Australia, 21-22 November 2011. In the Program of the International Conference on Multiculturalism: Perspectives From Australia, 2011, p. 27 | en_US |
dc.identifier.uri | http://hdl.handle.net/10722/166388 | - |
dc.description | Parallel Session 6: Language/Education | - |
dc.description.abstract | In the last decade, there has been a shortage of health professionals in Australia, most notably in regional and rural areas. To meet this need, the government has introduced a number of incentive schemes, such as the Rural Health Workforce Strategy (RHWS). Under the RHWS, overseastrained doctors are given incentives to work in remote areas of the country. However, without proper support in the form of training in cross-cultural communication skills, doctors from another culture with a non-English speaking background are likely to face difficulties when practising in a multicultural society such as Australia, and these problems may be more acute in regional and rural areas. In this presentation, I report on the findings of a study which explores the challenges to migrant health professionals from a non-English speaking background when working in the healthcare profession in Australia. I focus in particular on the language and communication issues arising from their multicultural working environment and explore the effects of the Occupational English Test (OET), which for the purpose of registration overseas-trained doctors must pass if they do not sit for the IELTS. The data for the study include interviews with teachers and students on an English course preparing migrant health professionals for the OET and with Australian doctors-in-training who added the perspectives of local health professionals. Other sources of data include government policy documents, information pertaining to the OET and English language teaching materials for health professionals. I compare the language and communication needs as perceived by the different groups of informants and discuss the way in which the OET has enhanced or impeded the teaching and learning of the language and communication skills required for healthcare practice in a multicultural society. Finally, I review the implications of the findings for the cross-cultural communication training of migrant health professionals. | - |
dc.language | eng | en_US |
dc.publisher | Faculty of Education and Social Work, University of Sydney. | - |
dc.relation.ispartof | International Conference on Multiculturalism: Perspectives From Australia | en_US |
dc.title | Cross-Cultural Communication Skills Training For Migrant Professionals In Australia: Challenges Facing Overseas-trained Health Professionals | en_US |
dc.type | Conference_Paper | en_US |
dc.identifier.email | Chan, CSC: clarice@hku.hk | en_US |
dc.identifier.hkuros | 208173 | en_US |
dc.identifier.spage | 27 | - |
dc.identifier.epage | 27 | - |
dc.publisher.place | Sydney, Australia | - |