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Article: Examining the utility and usability of mobile instant messaging in a graduate-level course: A usefulness theoretical perspective

TitleExamining the utility and usability of mobile instant messaging in a graduate-level course: A usefulness theoretical perspective
Authors
Keywordsmobile instant messaging
Affordance
Teaching and Learning
Issue Date2019
PublisherASCILITE. The Journal's web site is located at http://www.ascilite.org.au/ajet/ajet.html
Citation
Australasian Journal of Educational Technology, 2019, v. 35 n. 4, p. 128-143 How to Cite?
AbstractThis study examined the usefulness of a mobile instant messaging (MIM) tool to support teaching and learning. Taking a usefulness theoretical perspective, we examined in detail the utility and usability of using WeChat in a postgraduate-level course. Multiple types of data were collected and analysed, including MIM interaction records, questionnaire surveys and semi-structured interviews. The results show that, overall, MIM can be utilised in a variety of ways to support teaching and learning. These include promoting transmissive, demonstrative, dialogic, journaling, helpline and notebook activities. We also found MIM to be particularly suitable for promoting affective social presence (expression of emotions, self-disclosure) and cohesive social presence (phatics, vocative). Four specific technological attributes of MIM that facilitated information sharing among students were reported. Implications for practice and research, including challenges and possible solutions, are proposed, followed by a discussion of the study’s limitations and suggestions for future research.
Persistent Identifierhttp://hdl.handle.net/10722/291186
ISSN
2020 Impact Factor: 3.067

 

DC FieldValueLanguage
dc.contributor.authorTANG, Y-
dc.contributor.authorHew, KF-
dc.date.accessioned2020-11-07T13:53:27Z-
dc.date.available2020-11-07T13:53:27Z-
dc.date.issued2019-
dc.identifier.citationAustralasian Journal of Educational Technology, 2019, v. 35 n. 4, p. 128-143-
dc.identifier.issn1449-3098-
dc.identifier.urihttp://hdl.handle.net/10722/291186-
dc.description.abstractThis study examined the usefulness of a mobile instant messaging (MIM) tool to support teaching and learning. Taking a usefulness theoretical perspective, we examined in detail the utility and usability of using WeChat in a postgraduate-level course. Multiple types of data were collected and analysed, including MIM interaction records, questionnaire surveys and semi-structured interviews. The results show that, overall, MIM can be utilised in a variety of ways to support teaching and learning. These include promoting transmissive, demonstrative, dialogic, journaling, helpline and notebook activities. We also found MIM to be particularly suitable for promoting affective social presence (expression of emotions, self-disclosure) and cohesive social presence (phatics, vocative). Four specific technological attributes of MIM that facilitated information sharing among students were reported. Implications for practice and research, including challenges and possible solutions, are proposed, followed by a discussion of the study’s limitations and suggestions for future research.-
dc.languageeng-
dc.publisherASCILITE. The Journal's web site is located at http://www.ascilite.org.au/ajet/ajet.html-
dc.relation.ispartofAustralasian Journal of Educational Technology-
dc.rightsThis work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.-
dc.subjectmobile instant messaging-
dc.subjectAffordance-
dc.subjectTeaching and Learning-
dc.titleExamining the utility and usability of mobile instant messaging in a graduate-level course: A usefulness theoretical perspective-
dc.typeArticle-
dc.identifier.emailHew, KF: kfhew@hku.hk-
dc.identifier.authorityHew, KF=rp01873-
dc.description.naturepublished_or_final_version-
dc.identifier.doi10.14742/ajet.4571-
dc.identifier.scopuseid_2-s2.0-85071741195-
dc.identifier.hkuros318608-
dc.identifier.volume35-
dc.identifier.issue4-
dc.identifier.spage128-
dc.identifier.epage143-
dc.publisher.placeAustralia-
dc.identifier.issnl1449-3098-

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