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- Publisher Website: 10.1108/IDD-05-2020-0054
- Scopus: eid_2-s2.0-85114521263
- WOS: WOS:000700436800001
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Article: Information search behavior among Chinese self-drive tourists in the smartphone era
Title | Information search behavior among Chinese self-drive tourists in the smartphone era |
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Authors | |
Keywords | China Chinese tourists Demographics Information search behavior Information-seeking behavior |
Issue Date | 2021 |
Publisher | Emerald Publishing Limited. The Journal's web site is located at http://www.emeraldinsight.com/loi/idd |
Citation | Information Discovery and Delivery, 2021, Epub 2021-09-06 How to Cite? |
Abstract | Purpose The Chinese economy has grown rapidly over the past decade, making self-drive tours more affordable among Chinese tourists. Thus, self-driving tours using online tourism-related information have also been popular. This study aims to investigate information search behaviors among different segments of Chinese self-drive tourists under the influence of contemporary mobile internet technologies and compares the results with prior related studies from a global standpoint. Design/methodology/approach This paper investigates the relationships between tourist demographics and information search behavior in Mainland China based on a quantitative method. This study collected 228 surveys from users with self-drive tour experience. This study also conducted a series of online interviews to explore the potential barriers when self-drive tourists search for information. Findings The results showed variances within pre-decision and post-decision stages between different age groups, social classes and experience levels. Preference for up-to-date information and contemporary platforms were also observed. Originality/value Research paucity exists on self-drive tourists’ information search behavior, using data collected from Mainland Chinese tourists using mobile devices. The findings offer insights to industry practitioners, such as travel agencies and liaison websites, for refining their services to meet the information needs of Chinese self-drive tourists through more comprehensive marketing strategies. |
Persistent Identifier | http://hdl.handle.net/10722/308277 |
ISSN | 2023 Impact Factor: 2.1 2023 SCImago Journal Rankings: 0.475 |
ISI Accession Number ID |
DC Field | Value | Language |
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dc.contributor.author | Ni, J | - |
dc.contributor.author | Rhim, AHR | - |
dc.contributor.author | Chiu, DKW | - |
dc.contributor.author | Ho, KKW | - |
dc.date.accessioned | 2021-11-12T13:44:59Z | - |
dc.date.available | 2021-11-12T13:44:59Z | - |
dc.date.issued | 2021 | - |
dc.identifier.citation | Information Discovery and Delivery, 2021, Epub 2021-09-06 | - |
dc.identifier.issn | 2398-6247 | - |
dc.identifier.uri | http://hdl.handle.net/10722/308277 | - |
dc.description.abstract | Purpose The Chinese economy has grown rapidly over the past decade, making self-drive tours more affordable among Chinese tourists. Thus, self-driving tours using online tourism-related information have also been popular. This study aims to investigate information search behaviors among different segments of Chinese self-drive tourists under the influence of contemporary mobile internet technologies and compares the results with prior related studies from a global standpoint. Design/methodology/approach This paper investigates the relationships between tourist demographics and information search behavior in Mainland China based on a quantitative method. This study collected 228 surveys from users with self-drive tour experience. This study also conducted a series of online interviews to explore the potential barriers when self-drive tourists search for information. Findings The results showed variances within pre-decision and post-decision stages between different age groups, social classes and experience levels. Preference for up-to-date information and contemporary platforms were also observed. Originality/value Research paucity exists on self-drive tourists’ information search behavior, using data collected from Mainland Chinese tourists using mobile devices. The findings offer insights to industry practitioners, such as travel agencies and liaison websites, for refining their services to meet the information needs of Chinese self-drive tourists through more comprehensive marketing strategies. | - |
dc.language | eng | - |
dc.publisher | Emerald Publishing Limited. The Journal's web site is located at http://www.emeraldinsight.com/loi/idd | - |
dc.relation.ispartof | Information Discovery and Delivery | - |
dc.subject | China | - |
dc.subject | Chinese tourists | - |
dc.subject | Demographics | - |
dc.subject | Information search behavior | - |
dc.subject | Information-seeking behavior | - |
dc.title | Information search behavior among Chinese self-drive tourists in the smartphone era | - |
dc.type | Article | - |
dc.identifier.email | Chiu, DKW: dchiu88@hku.hk | - |
dc.description.nature | postprint | - |
dc.identifier.doi | 10.1108/IDD-05-2020-0054 | - |
dc.identifier.scopus | eid_2-s2.0-85114521263 | - |
dc.identifier.hkuros | 329551 | - |
dc.identifier.isi | WOS:000700436800001 | - |
dc.publisher.place | United Kingdom | - |