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postgraduate thesis: An evaluation of the impact of a customer service approach on e-learning practices in schools
| Title | An evaluation of the impact of a customer service approach on e-learning practices in schools |
|---|---|
| Authors | |
| Issue Date | 2005 |
| Publisher | The University of Hong Kong (Pokfulam, Hong Kong) |
| Citation | Lee, K. S. [李國偉]. (2005). An evaluation of the impact of a customer service approach on e-learning practices in schools. (Thesis). University of Hong Kong, Pokfulam, Hong Kong SAR. Retrieved from http://dx.doi.org/10.5353/th_b4004011 |
| Degree | Master of Science in Information Technology in Education |
| Subject | Customer services - China - Hong Kong. Education, Elementary - Computer-assisted instruction. Education, Secondary - Computer-assisted instruction. |
| Dept/Program | Education |
| Persistent Identifier | http://hdl.handle.net/10722/51296 |
| HKU Library Item ID | b4004011 |
| DC Field | Value | Language |
|---|---|---|
| dc.contributor.author | Lee, Kwok-wai, Stephen | - |
| dc.contributor.author | 李國偉 | - |
| dc.date.issued | 2005 | - |
| dc.identifier.citation | Lee, K. S. [李國偉]. (2005). An evaluation of the impact of a customer service approach on e-learning practices in schools. (Thesis). University of Hong Kong, Pokfulam, Hong Kong SAR. Retrieved from http://dx.doi.org/10.5353/th_b4004011 | - |
| dc.identifier.uri | http://hdl.handle.net/10722/51296 | - |
| dc.language | eng | - |
| dc.publisher | The University of Hong Kong (Pokfulam, Hong Kong) | - |
| dc.relation.ispartof | HKU Theses Online (HKUTO) | - |
| dc.rights | The author retains all proprietary rights, (such as patent rights) and the right to use in future works. | - |
| dc.rights | This work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License. | - |
| dc.source.uri | http://hub.hku.hk/bib/B40040112 | - |
| dc.subject.lcsh | Customer services - China - Hong Kong. | - |
| dc.subject.lcsh | Education, Elementary - Computer-assisted instruction. | - |
| dc.subject.lcsh | Education, Secondary - Computer-assisted instruction. | - |
| dc.title | An evaluation of the impact of a customer service approach on e-learning practices in schools | - |
| dc.type | PG_Thesis | - |
| dc.identifier.hkul | b4004011 | - |
| dc.description.thesisname | Master of Science in Information Technology in Education | - |
| dc.description.thesislevel | Master | - |
| dc.description.thesisdiscipline | Education | - |
| dc.description.nature | published_or_final_version | - |
| dc.identifier.doi | 10.5353/th_b4004011 | - |
| dc.date.hkucongregation | 2005 | - |
| dc.identifier.mmsid | 991023209739703414 | - |